Cancellation and Refund Policy

Cancellation and Refund Policy

Thank you for choosing Etraviax Technologies for your web development needs. We are committed to providing you with high-quality services and ensuring your satisfaction. Please read our cancellation and refund policy carefully.

Cancellation Policy:

Service Termination by Client:

Clients have the right to cancel our web development services at any time.
To initiate cancellation, please send a written notice to info@etraviax.com, clearly stating your intention to terminate the services.

Refund Eligibility:

Full or partial refunds may be available based on the progress of the project at the time of cancellation.
Refunds are not applicable for completed or substantial portions of the project.
Cancellation Fees:

If the cancellation occurs after the commencement of the project, a cancellation fee may apply, considering the work already completed.

Refund Policy:

Quality Issues:

If you are not satisfied with the quality of our services, please contact us at info@etraviax.com within 10 days of project completion.
We will assess the concerns and, if deemed valid, may offer a partial or full refund.

Project Abandonment:

In the rare event that Etraviax Technologies is unable to complete the project due to unforeseen circumstances or project abandonment, a refund for the outstanding work may be considered.

Refund Process:

Refund requests must be submitted in writing to info@etraviax.com, providing details of the reason for the request.

Our team will review the request and respond within 10 business days.

Contact Information:

For any questions or concerns regarding our cancellation and refund policy, please contact us at:

Email: info@etraviax.com

Note: This cancellation and refund policy is subject to change. Clients will be notified of any updates in advance.

Thank you for choosing [Etraviax Technologies]. We appreciate the opportunity to serve you and look forward to delivering exceptional web development services.